How do I return an item?

If you are not 100% satisfied with your purchase, you can return your order to us for a full refund or FYP credit within thirty (30) days of the purchase date. The returned items must be unused, in the same condition that you received them, and also in the original packaging. Any used items will not be eligible for a refund.

Once your return is received and inspected by the fulfillment centers (usually within 2-3 business days of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within seven (7) business days. Please note that depending on your credit card company, it may take an additional 3 to 10 business days for the credit to post to your account.

Need help with a refund? E-mail us at